November 19, 2018
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Situation

Every time a recent disaster occurred, a respected Housing Association deployed an on-the-ground catastrophe response (CATS) teams could secure the many displaced tenants inside the impacted area. The Housing Association required a crisis housing solution for your team that can provide:

• 24/7/365 access to comfortable, lasting accommodations

• Flexible leasing terms and amount of stay options

• Convenient locations from the affected regions additionally,

to be sure costs were managed effectively, the company required an answer that included consolidated, centralised billing. Previously, team members were negotiating lease terms and signing agreements without company authorisation. This led to higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee along with the client.

Challenge

The Housing Association had to secure a thorough emergency housing solution that will website and streamline the billing process hence the CATS team could focus on meeting their tenant’s needs. Jigsaw, having its broad inventory of hotels, apartments, homes and more, surely could give you the Housing Association CATS teams with furnished apartments with an extended stay over 30 days. This solution offered several benefits, including:

• Major personal savings

By consolidating all disaster-related employee costs, using furnished apartments as opposed to resort rooms, and identifying convenient options in the specific location, the customer surely could reduce staff overtime previously spent on invoicing and processing, eliminate temporary stay hotel taxes and caused Jigsaw to negotiate exceptional leasing terms for extended (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation in the temporary housing process through Jigsaw allowed the client to further improve operating efficiencies by giving just one source for all housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an urgent situation housing solution for a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered an even more comfortable, home-like environment with larger apartments, full-size kitchens and separate living spaces. This solution allowed the client’s employees to focus less on the stress and inconveniences associated with getting away from home for very long durations and more on fulfilling the displaced tenant’s needs.

• Enhanced usage of details

Centralised event data allowed for simplified and consolidated catastrophe reporting. Furthermore, this functionality provided enhanced reporting features important for successfully managing expenses, sharing information and improving service. Results By giving a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus much more suitable housing accommodations, Jigsaw might help the client save a significant amount of time, money and resources. As a result, the Housing Association experienced a savings in excess of 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. To explore this case study or how Jigsaw can work along with you to provide a temporary housing solution on your catastrophe response teams, please call 0845 0000 792 or complete the shape below.

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Doug Wilcox

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