September 25, 2018
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Situation

Every time a recent disaster occurred, a number one Housing Association deployed an on-the-ground catastrophe response (CATS) teams could offer the great number of displaced tenants within the impacted area. The Housing Association required a crisis housing solution to the team that can provide:

• 24/7/365 access to comfortable, long-term accommodations

• Flexible leasing terms and amount of stay options

• Convenient locations in the impacted areas additionally,

to ensure costs were managed effectively, the corporation required a solution that included consolidated, centralised billing. Previously, downline were negotiating lease terms and signing agreements without company authorisation. This triggered higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee and also the client.

Challenge

The Housing Association had to secure an all-inclusive emergency housing solution that might keep your charges down and streamline the billing process therefore the CATS team could focus on meeting their tenant’s needs. Jigsaw, having its broad inventory of hotels, apartments, homes and more, surely could provide the Housing Association CATS teams with furnished apartments with an extended stay over Thirty days. This solution offered several positive aspects, including:

• Major personal savings

By consolidating all disaster-related employee costs, using furnished apartments instead of resort rooms, and identifying convenient options inside a specific location, the customer might reduce staff overtime previously invested in invoicing and processing, eliminate short-run stay hotel taxes and worked Jigsaw to negotiate exceptional leasing terms longer (8 week) stays.

• Improved operating efficiencies through centralisation

Centralisation of the temporary housing process through Jigsaw allowed your client to enhance operating efficiencies through providing an individual source for those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an unexpected emergency housing solution for any leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a much more comfortable, home-like environment with larger living spaces, full-size kitchens and separate living spaces. This solution allowed the client’s employees to focus less on the stress and inconveniences related to being away from home for too long amounts of time and more on fulfilling the displaced tenant’s needs.

• Enhanced use of critical information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Additionally, this functionality provided enhanced reporting features essential for successfully managing expenses, sharing information and improving service. Results Through providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus more suitable housing accommodations, Jigsaw surely could assist the client save a significant amount of time, money and resources. As a result, the Housing Association possessed a savings in excess of 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for each apartment. For more information on this example study or how Jigsaw perform along with you to give a temporary housing solution on your catastrophe response teams, please call 0845 0000 792 or complete the form below.

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Doug Wilcox

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