November 17, 2018
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Situation

Every time a recent disaster occurred, a number one Housing Association deployed an on-the-ground catastrophe response (CATS) teams could keep the great number of displaced tenants inside the impacted area. The Housing Association required an unexpected emergency housing solution to the team which could provide:

• 24/7/365 entry to comfortable, lasting accommodations

• Flexible leasing terms and amount of stay options

• Convenient locations within the affected regions additionally,

to be sure costs were managed effectively, the organization required a fix that included consolidated, centralised billing. Previously, affiliates were negotiating lease terms and signing agreements without company authorisation. This triggered higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee and the client.

Challenge

The Housing Association had to secure a thorough emergency housing solution that could website and streamline the billing process so the CATS team could concentrate on meeting their tenant’s needs. Jigsaw, using its broad inventory of hotels, apartments, homes plus more, surely could supply the Housing Association CATS teams with furnished apartments on an extended stay over Thirty days. This solution offered several benefits, including:

• Major cost savings

By consolidating all disaster-related employee costs, using furnished apartments instead of hotels, and identifying convenient options in a specific location, the consumer was able to reduce staff overtime previously spent on invoicing and processing, eliminate short-term stay hotel taxes and worked Jigsaw to negotiate exceptional leasing terms longer (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation from the temporary housing process through Jigsaw allowed the client to boost operating efficiencies by providing just one source for all housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing an urgent situation housing solution for any leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a much more comfortable, home-like environment with larger areas, full-size kitchens and separate areas. This solution allowed the client’s employees to focus less on the stress and inconveniences linked to being away from home for lengthy periods of time and much more on fulfilling the displaced tenant’s needs.

• Enhanced use of critical information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Furthermore, this functionality provided enhanced reporting features essential for successfully managing expenses, sharing information and improving service. Results Through providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus more suitable housing accommodations, Jigsaw was able to help the client save lots of time, money and resources. Consequently, the Housing Association experienced a savings of more than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for every apartment. To explore this example study or how Jigsaw perform along with you to provide a temporary housing solution for your catastrophe response teams, please call 0845 0000 792 or complete the form below.

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Doug Wilcox

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